At Wizhom, customer satisfaction is our top priority. We are committed to providing exceptional digital services, including virtual staging, real estate copywriting, and image editing. We aim to exceed your expectations by delivering tailored products designed to elevate your real estate marketing efforts. To ensure the highest quality, we offer unlimited revisions for all our services, allowing you to refine the final product to perfection.

‍Nature of Digital ProductsOur services are digital and highly customized, crafted to meet the specific needs of our clients. This customization makes them non-returnable and non-resalable. By purchasing our services, you agree to the following:

‍Personalized Nature. Each service, whether virtual staging, image editing, or copywriting, is tailored specifically for you, ensuring unique and exclusive results.Once a product is delivered, the service is considered complete.

‍Non-Returnable Products. Due to the digital nature of our services, they cannot be returned or refunded once delivered.

‍Unlimited Revisions for Complete Satisfaction. To ensure you are fully satisfied with your purchase, Wizhom provides unlimited revisions for all our services. Whether it's refining the staging of a virtual property, adjusting the tone of a copywriting piece, or enhancing photo edits, our team will work with you until the final product aligns with your expectations.

‍Right of Withdrawal. In accordance with the European Union Directive 2011/83/EU and Spain’s Ley de Defensa de Consumidores y Usuarios:Consumers waive the right to withdraw from a contract for digital content once service delivery begins or product download starts.Wizhom requires your explicit consent and acknowledgment of this condition at the time of purchase.

‍Refund Exceptions. While refunds are generally not offered for completed digital services, exceptions may apply in the following cases:

‍Technical Errors. If a technical issue or service failure on Wizhom’s part renders the product unusable, we will investigate and may issue a partial or full refund.

Non-Delivery.If a purchased service is not delivered within the agreed timeframe due to an error on Wizhom’s part, we will review the case and offer a resolution.To request a refund under these conditions, please contact us at hello@wizhom.com with your order details and a description of the issue.

‍Ensuring Customer Satisfaction.At Wizhom, we are dedicated to building trust and delivering value. If you are not fully satisfied with a delivered service, we encourage you to:

‍Utilize Unlimited Revisions. We will revise the work as many times as needed to ensure it meets your expectations. Each revision triggers a new delivery time of 24 to 48 hours.

‍Reach Out for Assistance. Contact us at hello@wizhom.com for support or to address any concerns about your order.

Transparency and Consent.To ensure a smooth and transparent process, all customers are required to review and agree to our return policy during checkout. This includes:Acknowledging that digital products are non-returnable once delivered.Providing explicit consent to begin the service delivery, which waives the right of withdrawal under applicable consumer protection laws.For further inquiries or assistance with our return policy, please contact hello@wizhom.com.We value your trust and are committed to helping you achieve outstanding results with our digital services.